by main | Feb 7, 2020 | Employability Skills
Level 2 Customer Relations Course Description: Customer relationship is an imperative part of any modern-day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all times will result in an...
by main | Feb 7, 2020 | Employability Skills
Level 2 Communicating Effectively Course Description: To provide good customer service the learner needs to understand what customers want and how they feel. This means that they need to share information with them and listen carefully to them. Customers need to...
by main | Feb 6, 2020 | Hospitality & Catering
Personal Hygiene Awareness Course Description: This course provides learners with an understanding of personal hygiene awareness, and the underpinning knowledge of maintaining good levels of personal hygiene. The course introduces delegates to the essential...
by main | Feb 6, 2020 | Hospitality & Catering
Level 2 Food Safety and Hygiene Course Description: This Food Safety course has been designed to help anyone who handles, prepares or serves food in the catering industry understand their legal responsibilities and know what constitutes best practice in regards to...
by main | Feb 6, 2020 | Hospitality & Catering
Level 2 Customer Service Course Description: This informative and interactive course is recommended for individuals who are involved in dealing with customers. Participants will leave feeling confident in their ability to provide effective customer service with an aim...
