by main | Feb 7, 2020 | Employability Skills
Level 2 Handling Information Course Description: This Handling Information in Care Training emphasises how important confidentiality is to individuals and organisations. Breaching confidentiality can breach trust between you and the subject, affect your organisation...
by main | Feb 7, 2020 | Employability Skills
Level 2 Equality and diversity Course Description: The objective of this course is to allow learners to raise learner’s awareness of the issues surrounding equality and diversity and for them to apply this awareness through their actions in society, community and the...
by main | Feb 7, 2020 | Employability Skills
Level 2 Customer Relations Course Description: Customer relationship is an imperative part of any modern-day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all times will result in an...
by main | Feb 7, 2020 | Employability Skills
Level 2 Communicating Effectively Course Description: To provide good customer service the learner needs to understand what customers want and how they feel. This means that they need to share information with them and listen carefully to them. Customers need to...
